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Knowledge and Success provides tools and assessments for candidate screening, career development and organizational development.   Knowledge and Success assessments and career development tools are available to businesses of any size to help you build your workforce.


Pre-Employment Checklist
Pre-Employment Basics
9 Most Common Hiring Mistakes
How to Write a Job Description
Sample Pre-Employment Report
EEO & Legal Considerations
Exit Interviews

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Knowledge and Success assessments are the key to determining your employee skillsets, allowing you to place the right person into the right job position.

Pre-Employment Checklist

Pre-Employment Checklist
Employment research has clearly shown that a combination of hiring techniques used together as a "system" and applied consistently produce accurate employee selection results. No single technique can cover all the important areas so well that it alone should be relied upon to forecast a candidate's prospects for performance success. We use a selection system and method of weighting which we call "The 30/30/30/10 Rule". Using our approach allows you to evaluate your interview results in relationship to other key elements of a good system. "The 30/30/30/10 Rule" involves four selection techniques with each one is geared toward gathering the kind of information most suitable for its type, and each is weighted: 30% - interview, 30% - background check, 30% - predictive assessment and 10% - manager gut feel.

Develop Your Job Description
The job description provides the organization with documentation of the major responsibilities and duties (natural and level of work), job specifications (knowledge, skills and abilities) and working conditions. The description should describe the job as it is today, not as it will exist some time in the future. If you expect dramatic changes in the job, it is wise to postpone preparation of a new job description until the changes can be clearly defined.  We offer a job description template and critical success skills to assist you with preparing a job description.


Determine the Critical Skills for the Job
For over 25 years our research, sponsored by Fortune 500 companies, has focused on determining statistically valid predictors of effective on-the-job performance. All of our job specific skills identify distinguished top performers in different jobs from weaker or less successful people. Our selection assessment scales have been developed to accurately measure the important skills from our research database, which includes over 300,000 managers, executive and salespeople. Many skills that seem logical or intuitive did not stand up to the scrutiny of large-scale, quantitative research. Only those skills that are true distinguishers or predictors of effective performance are included. Wise organizations will be careful to review our tools before setting criteria that “sound logical” but may be less than specific or substantial. 

Understand the Legal Considerations
In the late 1960's and through the 1970's, many employers used employee selection as a means to ensure work force diversity, reducing de facto discrimination. As a result, employers placed an emphasis away from selecting the best qualified people to acquiring the right "mix" of employees. In the 1990's and into the new millennium it is estimated that 80% to 90% of companies used pre-employment testing. Typically, employers are free to establish any criteria for employment practices they choose, as long as they:

 - Do not conflict with any negotiated commitment, such as a union or employee contract;
 - Do not have a discriminatory impact on any protected class without demonstrating a valid reason consistent with business necessity.

In the latter case, if there is a non-discriminatory alternative with an equally valid business justification, then the alternative should be used. This is a critical point since testing can often be shown to be non-discriminatory but most interviews can not.


Avoid Common Hiring Mistakes
To err in hiring is human and can be very expensive. Many "standard" hiring practices are actually common mistakes; our tools help you revise your hiring methods to choose more talented and skilled candidates. The following are the nine most common hiring mistakes. (1) Relying only on interviews to evaluate a candidate, (2) Using successful people as a model for the rest, (3) Using too many evaluation factors, (4) Evaluating "personality" instead of talent and job skills, (5) Evaluate candidates by using yourself as an example, (6) Not using statistically validated testing to predict job skills most critical to success, (7) Not understanding why people have failed in a job, (8) Using "good guy/gal" criteria, (9) By passing the reference check.


Interview Candidates
Employment research consistently demonstrates that selection interviewing is one of the most widely used but least effective techniques for identifying future employees. Many employers who have paid for their hiring mistakes the hard way would readily admit that an interview is only one of the tools needed for new employee selection, and often not the most reliable tool. We recognize that interviews are an important step in the selection process, as are other techniques, such as background checking and our assessments. We offer a structured interview guide to help you develop an interview approach that is effective in distinguishing better from weaker candidates.
 


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For more information about Knowledge and Success Employee Performance and Employee Development tools, please contact us.